Items may be returned within 14 days of purchase if you are not satisfied. You can choose to ship them to us or bring them to the store. Items can be exchanged, returned for store credit, or refunded to the original payment method. Please note that there are exceptions to this return policy: special orders and discounted products cannot be returned.
All returned items must be unworn, in the original packaging, and with the original tags still attached. If the returned items do not satisfy these requirements, your return will not be accepted.
Keep in mind that if you choose to return the items via post you will need to cover the shipping costs. You can return the products to the store at no cost.
To return a purchased item, follow the steps below:
1. Send us an email with your order number and state which items you would like to return or come by the store with your receipt.
2. Ensure the items you’re returning have not been used, and they have the original tags attached.
3. Pack the products into their original packaging if they were in one.
4. Bring your package to the post or order a pick-up from your location.
We commit to processing your return within 14 days of receiving the package. And you will get your refund after your returned products have been accepted within 5-10 business days, depending on your bank.
Standard delivery usually takes around 2-7 business days, depending on how far you are from us here in Maryland.
If your order hasn't arrived after two weeks, please contact us and we will look into the details.
Products are stocked up on a regular basis.
If a product you want is out of stock, please feel free to shoot us a message with the product you are looking for in the subject line. We will send you a notifications when they are back in stock!
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.